Phytosanitary certifiedGovernment inspected before every export
The exact plant picturedWhat you see in the photo is what ships
Worldwide shippingFlown direct from Indonesia to your door
Cut to orderCut the week you order, not months before
Shipping

Shipping & delivery

Everything a first-time buyer asks us.

How long until my plant ships?

Allow about 16 days from order to dispatch. Your plant stays with the grower until you buy it — then it is cut, cleaned, inspected and issued its phytosanitary certificate. That inspection is what takes the time, and it is the reason the plant arrives with roots that work.

Do you ship to my country?

We ship worldwide by air from Indonesia. Most countries are straightforward. A few require an import permit from the buyer before the plant can clear customs — that is your responsibility, not something we can obtain for you.

If you are unsure, message us with your country before ordering and we will tell you exactly what you need.

What is a phytosanitary certificate?

It is a government inspection document confirming the plant is pest- and disease-free and legal to export. Every single order ships with one, included in the price. Without it, customs will not release live plants.

Will I receive the exact plant in the photo?

Yes. Every listing is one specific specimen, photographed before it ships. No stock photography, no “similar to what is pictured”. When a plant sells, the listing comes down.

How are the plants packed?

Roots are cleaned and wrapped in moist sphagnum, the plant is wrapped to stop movement, and it is boxed with the certificate and invoice inside. Most plants ship bare-root — this is standard for international plant shipping and required by most customs authorities.

What if my plant arrives damaged?

Photograph the box and the plant on the day it arrives, before unwrapping anything further, and email us straight away. Rare plants can look rough after a long flight and usually recover — we will tell you honestly whether it is shock or real damage, and we will make it right when it is on us.

Why are the prices what they are?

These are collector specimens, not nursery stock. Variegated and mutated aroids take years to produce and cannot be mass-grown. Pricing reflects rarity, size and stability of the variegation.

Can I ask for more photos before buying?

Yes, and you should — especially at the higher end. Message us the listing and we will send more angles, or a short video of the plant.